Our Peplink Balance is about 5 years old and so likely out of warranty. Firmware reads as v4.8.2 build 1195 and when I click update firmware via the admin panel it says “Your firmware is already up to date”. I have tried to manually update the firmware to the version immediately pre-dating 6, but the update failed.
What firmware should my device be running? Do I have to purchase further warranty to obtain it?