Balance 380 crahing


#1

Hi,

our Balance 380 , which is about 4 years old, starts crashing almost everyday, sometimes more often, very unregulary to all times. When it happens, all light are out and I have to pull the plug to get it working again. We updated to the last licensed firmware, which I suppose is 5.49. Any suggestions on what to do?

Regards, heinzelrumpel


#2

Please open a support ticket via our website and we will help to investigate:
http://cs.peplink.com/contact/support/