we have a Balance 305, working fine with one internet connection but not until we installed another new internet connection, these two services are with the same ISP.
Every now and then, we keep getting “health check failed” by email (as below) on both WAN randomly, could be a few times a day, could be a week, and when this happens, we’re getting call from client that the internet is not working, but the service will come back as normal without changing anything.
Current health status for all WAN:
WAN1: Disconnected (Health check failed)
WAN2: Disconnected (Health check failed)
Further checking, we found out these two services have the same gateway from ISP, we suspect this could be the issue that mess up the routing table on Balance 305.
If this is the issue, without moving the second connection to new ISP or adding a router between modem and Balance 305, can this be done from Balance 305 configuration?