Balance 30 Missing L2TP / Remote Access Option


#1

I am running FW 5.3.12 build 1303 and I’m trying to create a new L2TP connection. Knowledgbase article states: “On Balance models, navigate to Network > Misc. Settings > Remote access.”

On my model the only options under Misc Settings are: Service Forwarding and Service Passthrough.

Any idea where the Remote Access option is?

Many thanks.


#2

This feature requires a firmware upgrade. You can obtain the latest firmware for your Balance router here.