Balance 20 - Problem connecting to certain websites


#1

Sorry for the duplicate post, but after looking around, I thought that I might not have posted in the appropriate forum the first time. Mods, please remove the post in the other forum if you need to.

I just got a Peplink Balance 20 in yesterday. I hooked up two DSL connections (CenturyLink 4.0/512) from the DSL modems in bridged mode to the Peplink.
I configured the Peplink in PPPOE mode, and input the appropriate settings, and the router showed that it had connected to the internet.
Everything initially seemed fine, but I was not able to go to several websites, and many of the sites I could access seemed kind of slow in loading.
When I try each DSL connection from just the modem to a computer or tablet, the connection is fine, and is as fast as it should be, and I have no problem connecting to any website.
Would anyone have any idea what I could be doing wrong with the Peplink settings? I am a newbie at configuring this sort of thing, and any ideas would be apprecaited.

Thanks


#2

Hi Bob,

This could just be a simple matter of outbound policy settings. Feel free to contact the reseller you purchased from for initial technical support.

Thanks -Tim


#3

I seeminlgy have the issue resolved for the time being. I reset the router and installed the latest firmware. Then I reconfigured the PPPOE settings, and indicated the correct up and download speed for the connection. I also set up a custom outbound weighted balance setting of 10 and 10 for each connection. It seems to work fine so far.


#4

Thanks for the update Bob, glad you got it working! Enjoy your Peplink :slight_smile: