I have a Balance 20 with original firmware of 5.1.5 build 1027.
Having some problems with DHCP, requiring physical reboot of Balance 20 once a week by local non-technical staff.
Hopefully firmware updates will resolve these problems.
It emails me notices frequently that firmware 5.3.12 is available.
And I see there are newer firmwares than that also.
The firmware release history webpage at Peplink says to update to 5.3.12, and then you are further able to update to a newer version after that.
Since the Balance 20 is in a remote office far far away, I cannot physically access the unit.
No tech staff on site.
If I login and do a System/Firmware/Download and Upgrade in the Balance 20 screens,
- I assume, since I am connected to a pc behind the Balance 20 via the Internet, I will be kicked out temporarily as the firmware updates (no problem)
- will it retain existing ip settings etc, so that when the unit resets with the new firmware, I can remotely connect back in without issues (same password etc) ?
(because if it loses it’s settings due to the firmware update, I won’t be able to get back in remotely, and that office will be screwed until a tech can get onsite
and re-input the correct settings into the Balance 20).