Automatic restart to reestablish VPN tunnel

Product Discussion Pepwave MAX
1

Hi all

I have a few Max Br units in my infrastructure, I was looking to see if there was a setting that I could use that would allow my device to detect that the vpn tunnel is down and then perform a restart. My issue has been that our provider is not always the most reliable and from time to time we would need to roll a truck to simply restart the modem after which services would be restored. If this could be automated it would save me both time and money

2

What type of tunnel?

If you can cope with 4-5mins out outage daily, you can set a timer to restart the BR1s every night which might help. At least it would recover units that have lost connectivity.

Bigger question is to root cause though…

3

Agree with Martin, we are interested in knowing the MAX BR1 units condition in such a situation. Do you think you can submit a support ticket here and include this thread in the ticket as a reference?