AT&T Prepaid Plan not working on Max BR1 LTE

I use our Max BR1 LTE as an internet source for a convention display we set up every year. Since it’s only once a year we only need one month of service. I get a AT&T Prepaid plan with a new SIM card each year. I put the card in a phone to activate it and confirm that the data is working then I put it in the Pepwave and it works fine. This year it’s not working.

  • I am connected to AT&T but apparently my data is blocked so it fails SmartCheck
  • When I turn off SmartCheck and try to navigate to a web page I get an AT&T redirect saying “It looks like you want to use data but you have none available. You may need to add a data package, refill to use pay-per-use data or chage to a plan that supports data. …”
  • Firmware current: 8.0.0
  • Cellular Module Firmware current: 05.05.63.01
  • Custom APN set to NXTGENPHONE (auto APN does not connect)

Is it possible that AT&T is blocking my data access because I’m using a Prepaid plan? There is a bullet on my services summary that says “use of devices as mobile hotspot is not allowed”. Is the Pepwave considered a mobile hotspot? It’s worked in the past so I’m just trying to figure out why it’s not working now.

Hi,

The networks look at the IMEI of the unit and determine the type of the device connecting. So the Peplink falls into a non phone category. You can look for a SIM that is a mobile hot spot SIM for data only and try that approach or use a vendor similar to us that offers data plans.

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AT&T must have changed something because we’ve been able to use the pepwave in the past with this same data plan.

I borrowed a coworkers AT&T mobile hotspot with a monthly data plan and put their sim card in the pepwave and it works fine. The problem is, to buy this plan I have to pay the activation fee, pay two months in advance, etc. I can’t just pay for one month. I guess AT&T just lost my business.

Thanks nowireaccess

Consider AT&T iPad or Mobley plan. Read about them on Howardforums.