Arris SB8200 Docsis 3.1 Modem - Problems!

The Problem: new Arris SB8200 Docsis 3.1 Modem won’t connect to either a new Balance One or new Balance 20.

ISP: Comcast 250/25
Cable: Cat6 ethernet

Peplink Dashboard reads:
IP Address: (none)
Status: (spinning circle) Connecting…

Any ideas?

Probably just need to power cycle the cable modem, go ahead and give it a try. Thanks

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Yahoo!!! A power cycle fixed everything.

Tim, when’s your birthday? I’ll be sending you a birthday card every year until I die. Thanks so much. Jay

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Hi Jay, NP and happy surfing!!

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