AP One AC mini rebooting - way to increase logs?

Product Discussion Pepwave AP & Surf
1

I have a brand new AP One AC mini at a remote site that is rebooting at least twice a day for no reason that I can tell. I have remote syslog setup, but I never see anything useful other than devices joining and leaving.

Is there a way to turn up log verbosity?

The device in question is running 3.5.0 build 1452. It has very low clients (1-5 devices connected at any one time) and moderate traffic. 3 cameras stream 200k each out through it pretty constantly.

In addition, two AP One Flex units are connected to it via WDS.

2

Hi Steve, please enable the remote assistance on the device and open a support ticket here for further investigation:
http://cs.peplink.com/contact/support/

3

My AC Mini also has this version loaded and it just died completely. (No Status light at all. I’ve E-mailed my distributor for a replacement.) Why is the version on the site older than this? (Currently build 1448.) Is the site just not up to date or did these units accidentally ship with experimental builds?

4

Hi,

I suspect no power for AC Mini. You power on AC Mini by power adapter or POE switch? Please test with both power input.

5

Oh, I did. It’s dead either way. (I was initially using it via PoE but it suddenly died during testing with a wireless client.)

Back to my question: why is the firmware version on the device newer than what can be downloaded from the Web site?

6

Hi,

v3.5.0 build 1452 is for production usage, and there are no visible different, and also the feature and improvements. So that we have not put it into our web site.

7

Thanks. It stopped rebooting, so I think I’ll just watch it and submit a ticket if it happens again. Only occurred about 3 days in a row and then stabilized.