A client of ours recently had us replace a Balance One with another appliance brand as their main router for various reasons. So we just disabled the WAN ports and DHCP services on the Balance One but left it connected to the network to manage the three Pepwave APs they still have. The problem I’m seeing now is that only one of the APs is showing as online in the AP Controller page on the Balance One even though all are on the same LAN, connected via switches. (And the client sometimes reports wireless connectivity problems during busy times, so I’m suspecting the lack of AP visibility to the controller is the culprit.)
I’ve tried power cycling the Balance One a few times and there’s no improvement in the situation.
Why aren’t all of the APs showing as online? The MAC addresses are still the same. Does it matter that the Balance One is no longer the DHCP server? If so, why?
Thanks for your insight, all.