Hi folks. We purchased the Airstream Connected system back in November. It comes with the Pepwave Max BR1 Mini (MAX-BR1-MINI-LTEA-W). We’ve experienced slow speed, relative to what’s available. It happens, on every Wifi network we connect to, and also with ATT and Verizon. I’m measuring speed via speedtest.net
My product info
Product Code MAX-BR1-MINI-LTEA-W|
Hardware Revision 1
Firmware 8.1.1s033 build 5014
PepVPN Version 9.1.0
A few Examples:
- Verizon LTE on the phone at 80mbps - Airstream Connected Verizon SIM 2-3mbps
- ATT on phone - same story
- Campground Wifi - 30mbps - Airstream Connected <2mbps, often less than .5mbps
I gained access to the router settings, and nothing seems to be amiss. Any ideas? I’ve been troubleshooting with Airstream, ATT and Verizon for months. Airstream offered to do a warranty replacement, but we’re traveling full time, and I can’t find a dealer with one in stock to swap out. It’ll be at least 6-8 weeks. We’re trying to work full time, and are back to using our phones as hotspots.
Thanks for your help.