Air Monitor Mode - IC2 can turn it on, but not off?

Product Discussion
1

[UPDATE: After very quick action by Sit Loong the IC2 problem has gone away. Thanks!]

Background:
A set of AP one (minis (HW1) and enterprises (HW2).
All FW 3.6.3.
Controlled by IC2.

Action:
Turn Air Monitor Mode on for an AP in IC2, collect (and enjoy) the data.
Turn Air Monitor Mode off in IC2.

Problem/observation:
Air Monitor Mode stays on for the device - as reported by IC2 and the management UI on the unit.

Work-around:
Turn off Air Monitor Mode by accessing the Web UI of the unit and switching “Operation Mode” to AP.

Complaint:
This is unexpected (thus a bug in the IC2 interface?) and the work-around is tedious.

Cheers,

Z

2

@zegor_mjol ,

Do allow me to check on the issue and I will update again shortly.

1 Like
3

@zegor_mjol ,

Issue resolved. Please recheck and let us know if you see any issue. Suppose when you apply the settings from IC2 , you will see the similar logs as below :

image.png
image.png1785Ă—526 40.8 KB

If you still see any issue, feel free to send a feedback message via the IC2 system and this will allow Engineering team to check on the issue

1 Like
4

Can you explain how you were able to turn it off because I am experiencing the same issue?

5

Never mind - I figured it out. You can turn it off from with the support.cgi