Is it possible for us to toggle the actual Starlink data measurement as a feature request? Currently Pep and Starlink show different data usage amounts.
Can you post some screenshots?
Some data is starlink updates which is not billed data.
@Jonathan_Pitts Starlink configured to share 5TB over 2 Kits, hence the 2 WAN screeenshots. 3.33TB vs 2.94TB
I don’t see both wan screenshots for the peplink?
What day of month is your starlink billing?
What day of month are you set to for your peplink graph?
This may be the difference.
1st of the month for both Starlink and PeP. Have over 50 Starlink Kits on Pep routers and the usage differenciation is consistent throughout.
Nothing else plugged in , in Front of Pepwave?
I wouldn’t think updates would count against data usage.
Nothing. Why dont you check your Tesla set up … I guarantee you will see the same.
Just FYI - we see this across all our client sites too.
However, some are a lot closer than others - but none are the same as real Starlink count… Usually we see Peplink with a higher count than Starlink, so opposite to your posted photos @Matthew_Brownie
It would be nice if it was accurate tho!
I have seen this on the original dishy and the newer business one that still has aiming motors.
I do have a theory, lots of times my connections are fine but other times I have seen 25% or higher packet loss on the Cloudflare speed test despite the connection working fine. Is Starlink counting the resent packets when they loose them in transit?
I did a quick check on the 1simpleconnect Tesla as @Matthew_Brownie suggested.
I was down in Houston so I only activated for the last few days of my billing cycle and promptly burned three 50gb doing only a few speed tests and some light browsing.
51.93 GiB Peplink IC2
54 GB Starlink Website
I think @Giedrius once told me Peplink uses GiB, while it seems Starlink is using GB.
He also said there is ~ 1% overhead for ethernet header.
@kovlin I would bet that they also count retransmits which we might not see on the peplink.
Hi Matthew,
Starlink and Peplink measure data at the different locations. Peplink measures data on a Peplink Ethernet interface which is connected to Starlink. While Starlink counts on the Satellite side or their data center backend.
To retrieve Starlink data usage we would need to get this data from users Starlink Cloud account, which is not supported at the moment.
In addition to this, there are different units used to measure the data usage (GB vs GiB or TB vs TiB, etc). I hope this explains the difference.
We are continuously working on a tighter integration with Starlink and we are thinking what would be the best way to improve user experience as in your case.
Thanks,
Giedrius
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Hi Giedrius
Great to hear from you. Im sure we all understand the importance of this. I have seen Starlink units use all of their priority data and then get rate restricted to 1 meg. Speedfusion still sees the connection as up and slows traffic over the tunnel. If this “Kit rate restricted” alert/notification could action Starlink to be excluded from the Speedfusion tunnel would be a valuable addition.
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I agree with you Matt - that would be a valuable metric to use when setting up tunnels, even outbound policies!
Hi Matthew,
yes, we already are working on adding “Kit rate restricted” alert/notification and this will be added. I do not have exact date yet, but I suppose it should be ready in the next IC2 Release.