Thinking back over what I did, I think I may have done this:
Make some edit changes, clicked the Apply Changes button.
It seemed to be taking a long time (10+ seconds), so rather than waiting for confirmation, I clicked to another UI section
made some other settings changes.
I wanted to click the Apply Changes button but it was dimmed out
in a few seconds, the “changes made” confirmation showed up, and Apply Changes re-enabled, and I clicked it.
I wonder if there’s a race condition here, such that if you make further settings changes, while a pending “apply changes” is being processed, you can end up losing some other (unrelated) changes?
@Oh_Yaw_Theng if you enable remote access , add user accounts, save and apply, then disable remote access , save and apply, then re enable remote access I believe it wipes all user accounts.
This has been this way for some time, are you telling me this should be the case?
@soylentgreen is bug #2 repeatable? @ChristopherSpitler , While #1 to me seems like it’s a bug , I’d like someone from peplink @sitloongs , @Giedrius to comment if clearing the remote users when disabling the remote access is by design?
@soylentgreen : some combination of updating settings (not related to Remote Access) disabled Remote Access, leading to bug 1
Still looking at the possible step to reproduce this, @soylentgreen , if you able to reproduce the issue, please share the steps and I will check on it.