8.3.0 and ZTE USB 4g modem

[Robert_Jan]

Since I installed 8.3.0 on a Balance 20X build 5315 the ZTE USB 4G modem keeps saying it is ‘Connecting’.
Before, on older firmware version, it worked like a charm.
I tried changing all relevant settings for this WAN-EXT (reboot, even DNS settings) but nothing helped so far.
Any suggestions how to solve this?

[Robert_Jan]

This issue has been perfectly solved by Peplink support.

[Cedric_Reese]

This is EXACTLY the same issue I have with my MAX Adapter. What was done to solve the “connecting” issue please?

[Robert_Jan]

Sorry I’ve no idea what they changed via the ‘Remote Assistance’ option.
I think the fix will appear in an update soon.

[dennis.hofheinz]

Hi,

have you set the USB to the right mode?

Can I Use Ethernet Adapters on the USB WAN?

With an USB Ethernet Adapter, the USB port on the following models can be made to accept an Ethernet connection: Balance: 305, 380, 580, 710, 1350, 2500MAX: All products equipped with a USB port will support this feature.Surf: SOHO. We have tested this feature with the following USB Ethernet adapters: Apple USB Ethernet Adapter (ASIX chipset) Asus USB Ethernet Cable (ASIX AX88179 chipset) UGreen USB 3.0 to RJ45 Gigabit Ethernet Adapter (ASIX AX88179 chipset) Anker USB Ethernet Adapter Plugabl…

WAN-EXT is normally for USB to Ethernet Adapter

[Cedric_Reese]

Thank you, Peplink support have discovered a ver 8.3 bug causing the “rolling connecting” via the MAX Adapter attached to the Balance Two router. Works with ver 8.2.1 sw. I’m now told Engineering is writing or re-writing sw to resolve the issue.

[Cedric_Reese]

Don’t know what (and engineering hadn’t changed the 8.3 ver sw) occurred but the FirstNet cell data Sim A slot is now working (5G) on the MAX Adapter USB connected to the Balance Two. All I did when rebooting under 8.3 was disconnect USB for about 30 seconds and the reconnecting. Strange!