64bit snmp cellular interface issue

[sitloongs]

Would you please open a support ticket here, for us to check on the device. We are looking on the potential items that will trigger the issue.

Please make sure RA access is enable for the device.

How to enable Remote Assistance

[Update - 8.3.0] **Starting from firmware 8.3.0, the user is able to define the Remote Assistance activation period (1 - 99 days), the default is 7 days. [image.png] Once it is turned on, you will see a message in the Device Event Log. [image.png] [End of the update - 8.3.0] When you create a support ticket with the Support Team, you might be asked to enable the Remote Assistance service in order for us to better diagnose the problem. To do so, please follow the following instructions: En…