hello support
i upgrade my balance 380 H.Version 6 from fm 6.3.1 to 6.3.2 but after reboot the firmware still 6.3.1
thanks
hello support
i upgrade my balance 380 H.Version 6 from fm 6.3.1 to 6.3.2 but after reboot the firmware still 6.3.1
thanks
I sometimes see this where InControl is managing firmware updates for a device and rolls back the router to the previous version as thats been manually set in the firmware management section.
Any chance that’s happening here?
i have an account in incontrol but i did not see any FW update notification there also the devices already add inside incontrol, is there anyway to update this firmware?
thanks
The device can’t manage by InControl2 once the warranty was expired. So the instruction of upgrading to v6.3.2 will not push to your device.
Back to your reported problem.