2 thumbs up for Peplink's customer service


#1

I was hitting an (unexpected, to me) hard throughput limitation on my Balance 20.

Keith and Tim stepped up and got me squared away with an upgrade to a Balance One. I received it from Hong Kong in 2 days, and it’s been working very well.

Outstanding service! Thank you both very much.

Mike


#2

Hi Mike, glad you like your new Balance One :up: