Why doesn't the MAX Adapter 5G work with the Surf Soho MK3?

I’ve read through the posts here, about the incompatibility of the Surf Soho USB and the Max Adapter 5g.
ref: Surf SOHO MK3 and Max Adapter 5G with answer from @charliet

What is the incompatibility? Is it inadequate power on the MK3 USB port or is it a software issue? If it’s a power problem, would a small powered USBC hub solve the problem?

Clint