Wpa: authentication timeout

https://contact.peplink.com/secure/create-support-ticket.html

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What was the outcome of this?? I am having the same problem and was hoping to save the time of putting in a support ticket! Wifi Wan Fails to connect. WPA: Authentication Timeout. Every few minutes. First time using the WiFi Wan feature. Was using the USB modem but T mobile stopped supporting them.

Pepwave Surf Soho. 7.1.2 Build 1387
Haven’t been onsite to update the firmware yet. But Wanted to get as much info as I can before I go out there.