We have had now a couple of customers who are mac users complaining about latency on the Surf Soho, even to the point that they have removed our routers and put in a different consumer grade nighthawk router. Has anyone else experienced this. Any suggestions would help greatly.
I have similar issues… Essentially starting a Time Machine from a Mac on WiFi (Time Machine is on ethernet) causes TCP throughput from Mac to router to dry up. I can still ping but TCP traffic will not go through. This usually lasts for a minute or so then the Time Machine backup with progress for a while then freeze everything up again.