WAN1: Disconnected (Health check failed)

Product Discussion Peplink Balance
1

Hi all
This is my first post so bear with me as I dont know all the jargon. We have a Balance 20 and we are receiving loads of emails saying:

Current health status for all WAN:
WAN1: Disconnected (Health check failed)
WAN2: Connected
Peplink | http://www.peplink.com

We dont know why its failing so any help would be great.
Thanks.

2

Hi. Well, the alerts you are getting for WAN1 mean exactly what they say. What are your settings for this – located at Network > WAN > [WAN name] > Health Check Settings ?

This is not an error on the B20s part. Peplink devices are capable of monitoring the health of a connection and resist sending data to an unhealthy WAN.

1 Like
3

many thanks rick-dc i will get his information as soon as…