Hi guys, I have connected 2 WANs on a Balance 580, 1 MPLS with no internet and 1 Dedicated Internet. The problem i have is that in IC2 i don’t have WAN Quality report for the MPLS link, i have selected all WAN interface in “WAN Quality Monitoring” option but nothing appear online for the MPLS WAN. …

The latency values in the WAN quality reports are gathered by performing tcptraceroute to 8.8.8.8 and recording the second hop’s latency. If the second hop does not respond, it will try to ping 8.8.8.8 and record the ping latency. For the MPLS link, as it cannot route to 8.8.8.8, that’s why no lat…

WAN Quality - MPLS no data available

Product Discussion InControl

MartinLangmaid April 12, 2021, 3:49am 2

I assume there isn’t a 2nd routing hop to measure against…?

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