Version 8 firmware on a balance 20

Just had the strangest outage, Balance 20 just stopped working has 2 ISP WAN links and they stayed up during the duration and the only way to recover was a hard reboot after about 20 mins. Nothing in the log only the re-connection time and sync with dyndns. Version 8 firmware 2years old never seen this with a Pep before hope it is a one off has anyone else had some mystery outages, only have cores in other installs.

We can investigate the issue if you open a support ticket with us here. Please make sure these recommendations are followed when sizing your network.

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