Just tried using new balance 20 on my office network (windows server 2003). I successfully configured each of the two WANS to their respective IP addresses and confirmed that they work. I also configured the LAN address of the balance to be the present gateway adrdess for the server. I can log into the balance without any problem. I unchecked enable DHCP. However, if I pull the plug on either of the two WANS the behavior that I was expecting does not occur ie that the remaining WAN would seemlessly take over. Rather the balance gets disconnected from the office server, the LAN light goes off, and I would need to unplug and replug power to the balance to rsttore the LAN connection. What am I missing. Thx.