Thank you for the information, I was able to find your ticket and research further.
From the ticket information, it appears that there’s been a hardware failure with your SOHO which is why one of your reboot options is coming up as “non-bootable”. Due to the apparent hardware failure, troubleshooting software is a moot point and we’d normally move to RMA replacement/repair options (assuming warranty coverage). However, in this case, it appears that we’re outside of warranty coverage, taking RMA options normally off the table.
I’m working with the team further to see what, if any options, we can do. Thank you for being patent here, I’ll follow-up.
The Peplink Team