TotalCare can be purchased only in north america?


#1

i’ve been informed that TotalCare is only available in north america, is it right?


What is an IC2 subscription and it's relationship with Warranty Coverage?
#2

Hello Patricia,

Correct, please find the TotalCare policy here:

Where are you based and why are you interested in TotalCare?


#3

i’m based in africa, i was interested in total care because of hardware warranty


#4

Hello Patricia,

If you’re looking to extend your hardware warranty, please take a look at the ‘Extended Warranty’ licenses.
These are not bound to a specific area.

Besides the extension of your hardware warranty, ‘Extended Warranty’ also extends your InControl 2 subscription.
Keep in mind that your device needs to be in warranty for this ‘Extended Warranty’ license to be applicable.
If your device is no longer in warranty, you will need a ‘SmartCare’ license, which reactives your warranty and also extends your InControl 2 subscription.

Please contact a local Peplink partner for more information and pricing: