Surf SOHO / Verizon Jetpack AC791L compatibility

Product Discussion Pepwave AP & Surf
1

Greetings!
I currently have a Surf SOHO (SUS-SOHO) connected to a Jetpack 6620L.
I am planning on upgrading my Verizon service with a Jetpack AC791L.
Is the AC791L fully compatible with my router?
Many thanks!

2

Here is the link to the supported modems page on our site:

Thanks.

3

Thanks.
There is a Netgear AirCard 791L listed for Verizon. Is this the same as the Jetpack AC791L?

4

Yes, as long as your Modem Support Package is 1019 or higher. You can check this on the Status page. Thanks.

5

Thanks Tim.

6

I have the Surf SOHO and Verizon AC791L, have Modem Support Version 1019 and cannot get beyond Connecting. What other steps are required to make this tethered combination work?

7

Found you had opened a support ticket for this. Peplink support will attend to you shortly .