I have a mifi 7730L with a surf soho hw1 firmware 6.3.5. Verizon pushed a firmware update. After the update the soho cannot connect to the mifi. The status screen shows unknown physical status.
We have customer feedback this modem works fine in v7.1.0. Since you are using SOHO Hw1, please open ticket for engineering team to work on the driver.
Has a driver been developed and deployed for this fix yet? I could not find a v7.1.0 firmware update for the H1 Pepwave SURF SOHO on the website.
Thanks, Howard