Surf SOHO Recognizes Verizon (Novatel) USB760 Modem but Doesn't Connect

Product Discussion Pepwave AP & Surf
1

I was able to use my Verizon USB760 modem with my MBR1000 router. The USB760 is supposed to work with the Surf SOHO but will not connect. What am I doing wrong?

2

Hi,

  1. Please ensure Surf Soho is running latest firmware version.

  2. Please try custom APN either internet or vzwinternet.

  3. Open ticket if 2 steps above didn’t help.

Thank you.