Surf OTG and incontrol2


#1

On Peplink’s sales page, http://www.peplink.com/products/pepwave-surf-on-the-go/ , it says "Like all Pepwave Wi-Fi technology, you can manage your Surf On-The-Go easily, quickly, and from just about any device with our cloud-based InControl system. InControl is free, it’s everywhere, and it’s just what you need to get all your devices working together as a team."However, I can’t see that this is true. Is this simply false advertising or is there actually a way to use incontrol with the Surf On-The-Go. I bought this device with the intention of controlling it remotely.


#2

When I try to sign up for the old incontrol, I get the following message,

Invalid serial numbers or serial numbers already registered.
Please make sure the serial number is typed correctly and device is in support list.


#3

Just so everyone knows. IC2 does not support SOTG.

I have your ticket and will respond to you shortly here.


#4

Thanks, yes, that’s why I’m trying to sign up for IC1. I got an e-mail from support saying to try again, but it didn’t work the second time I tried it either.


#5

Hi,

Your problem has been fixed. Please check. :slight_smile:

Thank you.


#6

Thanks, works great now.