Is there a document, page or person that can clarify what triggers the red blinking status light on a Balance One Core? I have not performed a factory reset yet. The router is remote and the person onsite would not be able to reconfigure the router. I can have them perform the reset if there is some reason to believe that a factory reset might provide more info (like whether or not I need to buy a new router and bring the current device back for service).
Where should I start my troubleshooting and what can I try? or is there any chance I can recover from this state without a full reconfigure/reload?