Status light blinking Balance One Core


Is there a document, page or person that can clarify what triggers the red blinking status light on a Balance One Core? I have not performed a factory reset yet. The router is remote and the person onsite would not be able to reconfigure the router. I can have them perform the reset if there is some reason to believe that a factory reset might provide more info (like whether or not I need to buy a new router and bring the current device back for service).

Where should I start my troubleshooting and what can I try? or is there any chance I can recover from this state without a full reconfigure/reload?

Thanks much,

Scott Bridges
Sonlight Academy
Port-de-Paix, Haiti


A red blinking status light would indicate a boot up error. If you have already power cycled the device, trying a factory reset would be the next step. You can find the latest user manual for the Balance One here.


Thanks Ron.

Ok. We’ve tried the factory reset with no change. The status light still blinks red. Is there anything else I can try?



If factory reset still can’t recover the issue than we may suspect that the device maybe having hardware issue. Please open a support ticket here to followup with support team.