ssid missing pepwave duo

Bit of a duplicate post - the other one lost context on this concern…

Sometimes the pepwave ssid doesnt show up in list of available networks.

Sometimes once it did show and connected, the connected device loses connection/dropped from ssid.

Upon reviewing available networks the ssid is either still there (why did connection drop then?) or it has disssapeared.

Paddle antennas or pepwave roof, next to pep wave or 20’ away, same thing.

Smart phone and 2 laptops same thing.

Factory reset - no change.

West Networks couldnt figure it out.

Escalated to peplink several days ago.

Heading on the road for 2 months, in 10 days…

Help!! TIA!