SIM Pool Bandwidth Report issue?

jo.campus · May 1, 2018, 5:04pm

Hi,

We have been receiving a lot of same SIM pool reports for our clients for the past two hours. Is there an issu with the server? Currently, i have 100 emails and I am still receiving the same notifications.

Thanks,
Josephine
SinglePoint Communications

Michael · May 1, 2018, 5:23pm

We are looking into it.

jo.campus · May 1, 2018, 5:33pm

Thank you so much.

Michael · May 1, 2018, 8:19pm

We identified a logical bug on sending alerts on new billing cycle days. It has been fixed. We are sorry for any inconvenience caused.