SIM card Failure?


I recently purchased a BR1 Mini. Set it up per instructions and worked great right out of the box! Go to bed and next day try to use it, stuck on “obtaining IP address”. So remove SIM card and place it back in the jetpack. No Internet Access, No Data Connection. Could something have happened to the SIM card overnight? Is there something else wrong?


You have unlimited data plan for your SIM card ? “obtaining IP address” can be related to the data plan used up :blush::blush:

If this is not the case, please open a support ticket for support team to check.