Sending custom email alerts when WAN is up or down


This might be a dumb question, but what generally would I be looking at doing if I wanted to send my customers my own custom email notifications instead of having it come from InControl2?

Just wasn’t clear if I would use the API and then create a service on my end that polls the devices every so often to get status and then send an appropriate email notification, or if it would work in reverse as in when there’s an outage alerts something on my end to send an email? Just don’t want to reinvent the wheel!

My goal is to have just a few simple email alerts, like if the primary connection goes down be able to email my customer a custom notification from US, same with when it comes back on, or cellular data usage things like that. Thanks!