Router utility recently stopped showing most LAN hostnames

Product Discussion Other Products
1

Hi,

I have a Pepwave Surf SOHO MK3 with the latest firmware, and the current version of the Router Utility on iOS. Sometime recently, the phone app has stopped showing the hostnames of almost all the machines on the LAN. I think it’s showing the ones with fixed IP addresses only, and has a blank where the hostname should be for the DHCP clients.

I’m not aware of anything I’ve done to change this, unless the recent router firmware upgrade has something to do with it. (That was 8 days ago, and that might be when the hostnames disappeared.)

Any suggestions?
Thanks,
Adam

2

I’ve just checked and all the DHCP clients’ hostnames have disappeared from status → client list in the router’s web browser interface too.

3

Please open a support ticket here for support team to check.

1 Like