I have a Peplink Balance One. I have the PPTP server set up and running. Most of my users are able to create a PPTP Tunnel to the Peplink with no problems. I have one user who cannot connect.
We have tried the exact same username and password on three different computers, at two different physical locations a couple of miles apart without success. I have one computer within the same remote office that can connect using the same credentials that we are trying. There are only about 5-6 PPTP connections that are running. One in the Bloomington IN office, where we are trying to add the second. Then 4-5 in the Dallas TX office. The Dallas office is not reporting any problems. We tried to create the same PPTP connection in Bloomington, at another office, on another computer, and got the same results.
The PPTP connection starts connecting. Then stalls on “Verifying user name and password.” I’ve tried two different username/password combinations that I verified on the Peplink with no luck.
Any ideas what I’m missing?