Have set up a PEPVPN on both devices.
Status on the Balance 20 remains at ‘Creating Tunnel…’ under status for that connection.
PepWave Surf On-the-Go PEPvpn status stays at ‘Connecting’.
Log is empty.
Balance 20 Firmware 6.1.0 build 2517 Pepvpn version 3.0.0
Surf On-the-Go firmware version 1.0.22 (build:1183)
How do I troubleshoot?