PepWave MAX BR1 lost two weeks of data in logs


#1

I was logging in to my pepwave this afternoon and noticed that the system had not logged activity from 3-19 on. I rebooted and logging restarted, but 3-20 to 04-02 were missing.

Is there anything I should be concerned about? I’m on build 6.0.3 1344

Thanks,
Mark


#2

Hi Mark, I would recommend upgrading your firmware to the current 6.1.1 release which is available for download via our website.

Thanks -Tim


#3

i’ve seen the same thing on a MAX HD2 yesterday, I have V6.1.0 firmware and can’t update it any higher through incontrol at least


#4

Please enable remote assistance and create support ticket here. We will further lookup the issue.