I have 3 Pepwave AP One AC Mini’s FW 3.5.2 on a network managed by a Balance One Core FW 6.3.0.
They’re all PoE on a brand new PoE Switch. From time to time, I hear that a laptop or a tablet will “lose the internet” but still show a strong connection to the wireless network. When I log in and look at the stats, I see what appear to be dropouts from one of the WAPs.
Please open a support ticket here for the team to investigate. Base on the screenshot, only 1 AP having the reported issue. Support team may need to collect more info from the device to identify the issue.
Please update us with the outcome. I just purchased an AC Mini and would be interested to hear the resolution. Can’t say that I’ve had a problem yet though.
It might make sense to swap two of the APs. That is, move the problematic AP to the location of a good one and put a good one in the location of the problematic AP. This way, you can tell if the problems follow the AP or if there is local interference in one location.
Havinng the same issue on 2 different networks where clients on the AP One AC Mini dropoff. I need to reboot the AP to have the clients reconnect. This is happening on 2 different APs on 2 seperate loactions.
