PepVPN issues between Balance One devices running 6.3.0 build 2189; shows Established but can't access admin page

I have two Balance Ones running 6.3.0 build 2189.

There is a PepVPN tunnel connecting them. It shows established on site A.

On site B, I’m unable to access the configuration page consistently. When I am able to, it is only for a brief period of time. Then the configuration page becomes unresponsive again.

Anyone experience this? I rebooted site B as that is just a one user site, but site A is running a small office and VoIP. Do not want to restart except as last resort.

Anyone else having this issue?

We will need more information on the network details to diagnose. If you could open a support ticket with us and provide SN of both units and enable remote assistance.