Is there an alternate way of performing a factory reset w/o the lcd function? maybe like a combination of buttons being pressed etc? thx.
I’ve found this, which might help:-1:
The full document is available here :- https://download.peplink.com/manual/peplink_balance_and_mediafast_firmware_manual_fw7.pdf
Unfortunately my lcd is just showing a black line across the screen, is there an alternate way to reset to factory settings?
Yes, if you are able to login to the device, via LAN, WAN or via InControl, you can go to the System Tab and select Configuration. There is a button here to restore to factory settings -
@jdepena You should open a support ticket to allow support team to check on the device. This may related to hardware issue.