I’m writing cause I’ve an issue on 2 Balance-20 installed in 2 customers sites.
Suddenly it seems that SNMP protocol is not working anymore cause we don’t receive SNMP data anymore.
We are able to login, view and change any setting, and the unit is working fine according to the users.
We removed any SNMP settings and reinsterted them, and rebooted the unit but the problem is still there.
Can you help us?
thanks a lot!