OpenVPN with Pepwave Duo Router

Hi,

We purchased OpenVPN through Mobile Must Have for our Pepwave Duo Router/Modem. They do not support helping you set it up. They applied it to our modem and gave us a license. Can anyone help us with what we need to do to get it to work?

Need more info. Why did you buy the OpevVPN license - what do you want to set up?

We understood having a VPN, we could stream apps while we are in Canada Traveling. When we drag the OpenVPN to the priority 1 position we get the message ‘up link not ready’. When we go into details, we do not habe a . opvn file from our provider. Who is our provider? Where would we get that file?