we have recently purchased some AP One AC Mini and Balance One and would like to provide customers with public wifi in the future.
The management will be done completely via InControl2.
As soon as a device (e.g. smartphone) roams over several APs, the device appears at several APs in IC2 as a connected device - as shown in the picture.
In reality, the device is only connected to one AP without any problems.
Strangely enough, the device is also displayed on the 5 GHz and 2.4 GHz (802.11b ?!) frequency and has 4 signal strengths with three AccessPoints?
In reality, the device was connected to the AP-___seck.
This has the additional disadvantage that a client is displayed on three devices in the overview, even though only one device is connected (see number of clients on the Balance_EF47: 6 APs, 1 user).
Since we want to get the number of clients via the API and provide the customer with our own frontend, wrong information would be rather suboptimal here.
I also noticed that the APs in the 5 GHz network are using channel 149, although this channel is not allowed in Germany.
In InControl the Operating County is correctly set to Germany and all channels to Auto.
When selecting channels manually, channel 149 cannot be selected at all.
Maybe I have configured something wrong. I would be grateful for help.
All devices are directy connected to the Balance One.
WAN —ethernet— Balance One Core --ethernet— AP