On-premises Network is not accessible from Azure VM


#1

I have configured a PepVPN connection between Fusionhub on Azure and 710 Router in my Office.
I have upgraded Fusionhub firmware to 6.3.2s004.
Form Fusionhub i can ping any of the resources in my On-Premises network
From VM which is in the same virtual network and Subnet with Fusionhub i can not ping any resources in my On-premises network but i can still ping the fusionhub local IP.

What am i missing in my setup?
What should be the Ipv4 configuration of the VM network card?


#2

Hi Osman, it sounds like the traffic on Azure is not routing through your Fusionhub. You’ll need to create the correct user defined routes in Azure, please raise a ticket with support@peplink.com and we’ll assist you.