On and off drop , reconnect


#1

AP One Mini, latest firmware.
Devices on and off drop connection.

any idea?

the apple AP at the same environments, serve the same set of device do not have the same issue.

Thank you


AP one mini , drop connection
#2

the AP One mini drop connection.

latest firmware

Jan 02 11:51:56 ap5 [hostapd] WLAN: Client (60:67:20:) connected to “linksys” (00:1a:dd:) (5 GHz) IEEE 802.11
Jan 02 11:51:56 ap5 [hostapd] WLAN: Client (60:67:20:) disconnected from “linksys” (00:1a:dd) (5 GHz) IEEE 802.11 [RX:83472bytes,49pkts TX:1266bytes,10pkts Duration:72sec] xxx.xxx.xxx.xx
Jan 02 11:50:52 ap5 [hostapd] WLAN: Client (cc:08:8d) disconnected from “linksys” (00:1a:dd) (5 GHz) IEEE 802.11 [RX:6410736bytes,4975pkts TX:3289613bytes,4485pkts Duration:1980sec] xxx.xxx.xxx.xxx
Jan 02 11:50:45 ap5 [hostapd] WLAN: Client (60:67:20) connected to “linksys” (00:1a:dd) (5 GHz) IEEE 802.11
Jan 02 11:50:44 ap5 [hostapd] WLAN: Client (60:67:20) disconnected from “linksys” (00:1a:dd) (5 GHz) IEEE 802.11 [RX:2234464bytes,1766pkts TX:114955bytes,677pkts Duration:11881sec] 10.88.18.xxx


#3

The log is showing the wireless clients are connected/disconnected from AP. This could be the roaming between the APs. May I know how many APs in the environment with SSID “linksys”?


#4

Yes. Two AP.
Both are 10+ meters away in different room.
Most of users are very close to one of the AP.


#5

Emm… 10+ meters, too close. The chance of wireless roaming is high. Please reduce the power output for both APs. You may need to do the wireless survey and do the adjustment. Please contact local Peplink partner if you need further help.


#6

What is the appropriate method to determine the proper power for the devices, in my case: Balance One and AP Minis?


#7

Roaming is the decision of Wifi client. Ideally, it will connect to an AP which has strong signal strength. If the Wifi client detects there is multiple APs with strong signal strength, roaming between APs will be happened.

Please refer here to understanding WiFi signal strength. You may need to ensure there is only 1 AP with strong signal strength in the Wifi client’s working area. You may need to go on-site to experience this.


#8

Thank you for that reference. I have reviewed that page before, although I
see that it was just updated two days ago.

What I always wish to know in my questions is to how to get the most out of
Peplink products, how they work best.

Now that I have multiple APs and the logs show lots of handoffs, I need to
set minimum connection strength settings to better stabilize the
connections (current wifi driver problems notwithstanding. )

If you have more experience in this context that you wish to share on
getting the most from Peplink products, I will appreciate it.

Thanks! -steve


#9

removed one AP, and the log same.

Jan 15 13:51:15 ap5 [hostapd] WLAN: Client (20:xx:37:17:77:23) disconnected from “linksys-guest” (00:1a:dd:xx:xx:xx) (5 GHz) IEEE 802.11 [RX:733152bytes,558pkts TX:277334bytes,505pkts Duration:469sec] 192.168.100.112
Jan 15 13:43:26 ap5 [hostapd] WLAN: Client (20:xx:37:17:77:23) connected to “linksys-guest” (00:1a:dd:xx:xx:xx) (5 GHz) IEEE 802.11
Jan 15 13:43:26 ap5 [hostapd] WLAN: Client (20:xx:37:17:77:23) disconnected from “linksys-guest” (00:1a:dd:xx:xx:xx) (5 GHz) IEEE 802.11 [RX:8528304bytes,6475pkts TX:3752490bytes,5915pkts Duration:6629sec] 192.168.100.112
Jan 15 13:42:12 ap5 [hostapd] WLAN: Client (00:b3:62:ec:be:91) disconnected from “linksys-guest” (00:1a:dd:xx:xx:xx) (5 GHz) IEEE 802.11 [RX:961472bytes,716pkts TX:461776bytes,538pkts Duration:311sec] 192.168.100.103
Jan 15 13:37:02 ap5 [hostapd] WLAN: Client (00:b3:62:ec:be:91) connected to “linksys-guest” (00:1a:dd:xx:xx:xx) (5 GHz) IEEE 802.11
Jan 15 13:37:01 ap5 [hostapd] WLAN: Client (00:b3:62:ec:be:91) disconnected from “linksys-guest” (00:1a:dd:xx:xx:xx) (5 GHz) IEEE 802.11 [RX:33659136bytes,26016pkts TX:8774974bytes,24340pkts Duration:7179sec] 192.168.100.103
Jan 15 11:52:57 ap5 [hostapd] WLAN: Client (20:xx:37:17:77:23) connected to “linksys-guest” (00:1a:dd:xx:xx:xx) (5 GHz) IEEE 802.11
Jan 15 11:52:57 ap5 [hostapd] WLAN: Client (20:xx:37:17:77:23) disconnected from “linksys-guest” (00:1a:dd:xx:xx:xx) (5 GHz) IEEE 802.11 [RX:9331888bytes,7019pkts TX:6677774bytes,7018pkts Duration:6074sec] 192.168.100.112
Jan 15 11:37:23 ap5 [hostapd] WLAN: Client (00:b3:62:ec:be:91) connected to “linksys-guest” (00:1a:dd:xx:xx:xx) (5 GHz) IEEE 802.11
Jan 15 11:36:54 ap5 [hostapd] WLAN: Client (00:b3:62:ec:be:91) disconnected from “linksys-guest” (00:1a:dd:xx:xx:xx) (5 GHz) IEEE 802.11 [RX:107360bytes,86pkts TX:6807bytes,55pkts Duration:302sec] 192.168.100.103
Jan 15 11:31:52 ap5 [hostapd] WLAN: Client (00:b3:62:ec:be:91) connected to “linksys-guest” (00:1a:dd:xx:xx:xx) (5 GHz) IEEE 802.11
Jan 15 10:12:00 ap5 [hostapd] WLAN: Client (20:xx:37:17:77:23) connected to “linksys-guest” (00:1a:dd:xx:xx:xx) (5 GHz) IEEE 802.11


#10

Based on the log, only 2 users (00:b3:62:ec:be:91 and 20:xx:37:17:77:23) are affected. May I know how many users are connected to this AP when the problem is occurring? What is the signal strength these 2 devices got? Have you done the survey to confirm any interference there? These 2 devices are stationary? Actually, all the question I am asking here has to based on on-site experience. I suggest getting help from local Peplink partner, the problem will be resolved faster if someone does the on-site troubleshooting.


#11

Because the connection drop, I setup another AP for most of the users
and remain this two devices for test.