Newbie question about using two internet services with peplink balance 20

Hello - I have a peplink balance 20. I have two internet services at my home - att and spectrum. Now, if I connect att in wan 1 and spectrum in wan 2, and then disconnect wan 1, then there is no internet available anymore. Shouldn’t there be a fail over to use only wan 2? I tried flipping att to wan 2 and spectrum to wan 1 but still the same results. FYI - if I leave both wan connected, only the service in wan 1 is used. Can someone guide to me any settings I might have to change to have failover? Thx in advance

Is WAN2 enabled? Have you configured both connections as always on?

1 Like

To add what @Tim_S asked you, I’d wondering how you have your “outbound policies” set? Are you using the defaults (which are really pretty good as a starting point) or have you changed them? If the latter – how set now?

1 Like

Duh. Thanks so much. That solves the trick

2 Likes